Grievances
Last updated 27 September 2026.
Draft for review. Our lawyer checks this page before the website goes live.
How to raise a complaint
Write to us on WhatsApp. Tell us your name, how to reach you, and what happened.
Grievance officer
Until the grievance officer is named on this page, write to us on WhatsApp.
How fast we respond
- We acknowledge your complaint within 48 hours.
- We aim to resolve it within 30 days, and tell you what we did.
If you are not satisfied
You can approach the consumer commission. For complaints about personal data, you can approach the Data Protection Board of India after writing to us.